In this episode of The LMF Market People Podcast, host Roger Oldham, CEO and Founder of LMF, sits down with Paul Richmond, Head of Customer Success at Novidea, to explore the critical role of data in driving customer success. They discuss how a data-driven strategy can transform customer relationships and improve efficiency within the London and specialty insurance market. Tune in to hear Paul share insights from his diverse experience, touching on the power of data to create actionable insights and improve client outcomes, and the importance of aligning business processes with data management best practices.

Every year, LMF nominates with a charity to support and we are delighted to be working with MIND in 2023. This amazing charity was a key component of this year's Market People Awards and during this incredible evening, thanks to the generosity of the London Market Joint Ventures and of all attendees from across the Market, we raised over £10,000 for this charity.

In this video podcast, Roger Oldham, Founder of LMF talks with Vanessa Morris, CEO of MIND in the City about their incredible work, supporting the mental health of people in the City, East London and across the UK. Do listening to this most interesting conversation. If you feel that you might need the support of Mind's services or you can support them in any way, do reach out to them.

LMF is committed to supporting charitable causes and with the help of the Market, has raised thousands of pounds over our almost 10 years.