Technology & Innovation Leaders Practice Group

At a fascinating London Market Forums Technology & Innovation Leaders Practice Group Meeting today, 16th January 2020, our senior technology practitioner members from the London Market heard from two great speakers, Prof J. Mark Bishop of Goldsmiths, University of London and Andy Searle, Director of Strategy & Innovation at CGI.

The discussion today focused on Natural Language Processing, the intelligence and value residing within data and the emergence of virtual digital assistants, such as the Amazon hashtag#Alexa and Google Home, as a way enhancing the customer experience and freeing up valuable manpower.

The event was kindly supported by Netcall and attended by representatives from insurance market companies such as Marsh, CNA Hardy, Lloyd's, Lancashire Insurance Group, Canopius Group , BMS Group, Miller Insurance Services LLP, esure, Atrium - Underwriting and others.