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Technology & Innovation Summit 2020

Agenda

Day 1: Tuesday 24th November 2020

11:30pm - 11:35pm
Introduction & welcome from Roger Oldham
11:35pm - 11:40pm
Programme overview
11:40pm - 12:05pm
Technology in action - Changing the face of risk assessment Satellite Imagery and drone technology - improving our response and customer service

Technology is having a big impact on our direct working environment, but it doesn’t end there. The use of new and exciting technologies is having a positive effect on the underwriting, risk assessment and claims process. From platforms using data sets and enhanced algorithms to assess and price risks in real time, to the wonders of visual technologies which result in claims being assessed in hours, as opposed to days. Join us for a fact filled interactive discussion where we’ll explore some of these developments.

We warmly welcome Geospatial Insight's Kevin Porter and David Launders who will show how us how advances in AI technology, combined with geospatial imagery and real-time monitoring, rapidly deliver actionable insights and detailed location intelligence proven to resolve some of the key challenges faced by those that work in underwriting and claims management.

Panelists

  • Kevin Porter, Geospatial Insight Limited
  • David Launders, Geospatial Insight Limited

12:05pm - 12:10pm
Delegates - Question & Answers
12:10pm - 12:15pm
Polling
12:15pm - 12:30pm
PPL – Onwards and upwards

Panelists

  • Colin O'Malley, Placing Platform Limited

12:30pm - 12:50pm
Breakout Rooms
12:50pm - 1:00pm
Return to main session & feedback
1:00pm
Day 1 Conference Close

Day 2: Wednesday 25th November 2020

11:30am - 11:35am
Introduction & welcome from Roger Oldham
11:35am - 11:40am
Programme Overview
11:40am - 12:10pm
Driving business efficiency - operations and data

Join Barrington Clarke of Zurich and Christian Kitchen of Miller Insurance as we discuss how operations and data can drive business efficiency. You will hear great stories of how these leaders focus on the topic and also look at how they think about the people, process, and technology to enable that efficiency. This will be followed by a question and answer to ensure that you will leave invigorated about developing your ideas further on how to improve business efficiency for your company.

Panelists

  • David Kuhn, Mendix
  • Barrington Clarke, Zurich
  • Christian Kitchen, Miller

12:10pm - 12:20pm
Polling
12:20pm - 12:40pm
Breakout Rooms
12:40pm - 12:55pm
The need for sustainable change - University of Exeter

Panelists

  • Zena Wood, University of Exeter
  • Phil Godsiff, University of Exeter

12:55pm - 1:00pm
Conclusions
1:00pm
Day 2 Conference Close

Day 3: Thursday 26th November 2020

11:30am - 11:35am
Introduction & welcome from Roger Oldham
11:35am - 11:40am
Programme Overview
11:40am - 12:10pm
Automation, Ai and Innovation - A Market on the move

Panelists

  • Paul Wishman, CGI (Moderator)
  • Chris Carney, CGI
  • Roey Mechrez, BeyondMinds.Ai
  • Dr Phil Godsiff / Dr Zena Wood, University of Exeter
  • Annette Andrews, Sheridan Resolutions

12:10pm - 12:20pm
Polling
12:20pm - 12:50pm
The human element of technology innovation

Panelists

  • James Lawrence, Netcall (Moderator)
  • Richard Farrell, Netcall
  • Yad Jaura, Netcall
  • Matt Marsh, Change Specialist
  • Mark Simpson, Resilient Changing

12:50pm - 1:00pm
Audience questions and closing remarks
1:00pm
Conclusions - Day 3 Conference Close

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