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Technology & Innovation Summit

Agenda

Thursday 22nd September 2022

09:30am - 10:00am
Registration & Networking
10:00am - 10:10am
Welcome & Introductions

Speaker

Roger Oldham
Roger Oldham
Founder & Managing Director at London Market Forums
10:10am - 10:45am
Technology Leaders Panel – Digital opportunities in a post pandemic workplace
10:40am - 11:05am
Data & AI – Predicting customer behaviour

Speaker

Andrea Maria Cosentino
Andrea Maria Cosentino
Founder & Managing Partner - Impact Fundry
Dr Stylianos Kampakis
Dr Stylianos Kampakis
CEO - The Tesseract Academy
11:05am - 11:20am
Workshop – Opportunities and challenges of using data in your business to improve stakeholder experience – customers and staff
11:20am - 11:25am
Group Feedback
11:25am - 11:35am
Comfort Break
11:35am - 12:00pm
What does the Next Level of Data-Driven Decision Making in Insurance look like and is there the tech to support it? - Earnix

Speakers

Adrian Mincher
Adrian Mincher
Director - Earnix
Michael Williams
Michael Williams
Head of MGA Pricing, Data and Analytics at Simply Business
12:00pm - 12:05pm
Live Polling
12:05pm - 12:15pm
Driving digital transformation in a post pandemic world - Charles Taylor InsureTech

Speaker

Joanne Butler
Joanne Butler
Head of Product Marketing & Pre Sales, Charles Taylor InsureTech
12:15pm - 12:40pm
Roundtable workshop activity
12:40pm - 1:30pm
Networking Lunch
1:30pm - 1:45pm
AuraQ and Ed Broking & Globe Underwriting – Fireside Chat, supported by Mendix

Host

Matthew Lancaster
Matthew Lancaster
Head of Opportunities - auraQ
Peter Hughes
Peter Hughes
Group Head of Application Development at Ardonagh Specialty
Stefan Nadarajan
Stefan Nadarajan
Chief Operating Officer - Globe Underwriting
1:45pm - 2:00pm
Roundtable workshop activity
2:00pm - 2:25pm
“One pane of glass or a pain in the ….......” Overcoming the complexities of working with multiple platforms and applications - Insurity

Speakers

Adam Harrison
Adam Harrison
Enterprise Account Executive, Insurity
Shane Hustwayte
Shane Hustwayte
Director, MGA Strategic Partnerships - Insurity
Paul Willoughby
Paul Willoughby
Chief Executive Officer - Folio Group Ltd
Larry King
Larry King
Digital & Data Director - Ardonagh Speciality
Bradley O'Connor
Brad O'Connor
Head of Technology - Beazley
2:25pm - 2:35pm
Live Polling
2:35pm - 3:05pm
IoT and the use of real time data in insurance

Speaker

Helene Stanway
Hélène Stanway
President - Sense Consortium
3:05pm to 3:30pm
Networking Tea Break
3:30pm - 4:00pm
Roundtable Workshop Activity – A connected world – Opportunities for broking and underwriting growth
4:00pm - 4:15pm
How can software vendors help brokers and underwriters deliver better customer service - Novidea

What is customer centricity? Who is your customer? How close are you to the customer? Tangible use cases that companies can use within the change programs

"Even those of us that work within the insurance industry can get frustrated at how processes can be Policy not Customer focused. But it doesn't need to be this way. Novidea will lead discussions across the value chain, looking at front, middle and back office use cases which are widely available from leading London market software providers, offering improvements to common business practices that drive better customer outcomes"

  • 360 customer view
  • Actionable Insight
  • Business Process Management (BPM)
  • Broker/Underwriter Workbench capabilities
  • KYC integration to Sanction checker

Speaker

Paul Richmond
Paul Richmond
Product & Change Manager - Novidea
4:15pm - 4:30pm
Roundtable Workshop Activity
4:30pm - 4:45pm
Ensuring sustainability within the insurance technology sector, Fireside chat - Telehouse

Speakers

Mark Pestridge
Mark Pestridge
Senior Director - Customer Experience at Telehouse Europe
Roger Oldham
Roger Oldham
Founder & Managing Director at London Market Forums
4:45pm - 5:00pm
Roundtable Workshop Activity
5:00pm - 5:30pm
Update from Blueprint 2 – Our Market’s Digital Transformation Pathway

Speakers

Joe Dainty
Joe Dainty
Market Delivery Director Lloyd’s
Peter Houston
Peter Houston
Head of Market Engagement for Joint Venture Digital Services - DXC
5:30pm - 5:40pm
Q & A with Joe Dainty & Peter Houston

Speakers

Joe Dainty
Joe Dainty
Market Delivery Director Lloyd’s
Peter Houston
Peter Houston
Head of Market Engagement for Joint Venture Digital Services - DXC
5:40pm - 6:45pm
Networking Drinks
6:45pm
Close

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