Agenda
Thursday 22nd September 2022
- Registration & Networking
- Welcome & Introductions
-
Speaker
Roger OldhamFounder & Managing Director at London Market Forums - Technology Leaders Panel – Digital opportunities in a post pandemic workplace
- Data & AI – Predicting customer behaviour
-
Speaker
Andrea Maria CosentinoFounder & Managing Partner - Impact FundryDr Stylianos KampakisCEO - The Tesseract Academy - Workshop – Opportunities and challenges of using data in your business to improve stakeholder experience – customers and staff
- Group Feedback
- Comfort Break
- What does the Next Level of Data-Driven Decision Making in Insurance look like and is there the tech to support it? - Earnix
-
Speakers
Adrian MincherDirector - EarnixMichael WilliamsHead of MGA Pricing, Data and Analytics at Simply Business - Live Polling
- Driving digital transformation in a post pandemic world - Charles Taylor InsureTech
-
Speaker
Joanne ButlerHead of Product Marketing & Pre Sales, Charles Taylor InsureTech - Roundtable workshop activity
- Networking Lunch
- AuraQ and Ed Broking & Globe Underwriting – Fireside Chat, supported by Mendix
-
Host
Matthew LancasterHead of Opportunities - auraQPeter HughesGroup Head of Application Development at Ardonagh SpecialtyStefan NadarajanChief Operating Officer - Globe Underwriting - Roundtable workshop activity
- “One pane of glass or a pain in the ….......” Overcoming the complexities of working with multiple platforms and applications - Insurity
-
Speakers
Adam HarrisonEnterprise Account Executive, InsurityShane HustwayteDirector, MGA Strategic Partnerships - InsurityPaul WilloughbyChief Executive Officer - Folio Group LtdLarry KingDigital & Data Director - Ardonagh SpecialityBrad O'ConnorHead of Technology - Beazley - Live Polling
- IoT and the use of real time data in insurance
-
Speaker
Hélène StanwayPresident - Sense Consortium - Networking Tea Break
- Roundtable Workshop Activity – A connected world – Opportunities for broking and underwriting growth
- How can software vendors help brokers and underwriters deliver better customer service - Novidea
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What is customer centricity? Who is your customer? How close are you to the customer? Tangible use cases that companies can use within the change programs
"Even those of us that work within the insurance industry can get frustrated at how processes can be Policy not Customer focused. But it doesn't need to be this way. Novidea will lead discussions across the value chain, looking at front, middle and back office use cases which are widely available from leading London market software providers, offering improvements to common business practices that drive better customer outcomes"
- 360 customer view
- Actionable Insight
- Business Process Management (BPM)
- Broker/Underwriter Workbench capabilities
- KYC integration to Sanction checker
Speaker
Paul RichmondProduct & Change Manager - Novidea - Roundtable Workshop Activity
- Ensuring sustainability within the insurance technology sector, Fireside chat - Telehouse
-
Speakers
Mark PestridgeSenior Director - Customer Experience at Telehouse EuropeRoger OldhamFounder & Managing Director at London Market Forums - Roundtable Workshop Activity
- Update from Blueprint 2 – Our Market’s Digital Transformation Pathway
-
Speakers
Joe DaintyMarket Delivery Director Lloyd’sPeter HoustonHead of Market Engagement for Joint Venture Digital Services - DXC - Q & A with Joe Dainty & Peter Houston
-
Speakers
Joe DaintyMarket Delivery Director Lloyd’sPeter HoustonHead of Market Engagement for Joint Venture Digital Services - DXC - Networking Drinks
- Close
09:30am - 10:00am
10:00am - 10:10am
10:10am - 10:45am
10:40am - 11:05am
11:05am - 11:20am
11:20am - 11:25am
11:25am - 11:35am
11:35am - 12:00pm
12:00pm - 12:05pm
12:05pm - 12:15pm
12:15pm - 12:40pm
12:40pm - 1:30pm
1:30pm - 1:45pm
1:45pm - 2:00pm
2:00pm - 2:25pm
2:25pm - 2:35pm
2:35pm - 3:05pm
3:05pm to 3:30pm
3:30pm - 4:00pm
4:00pm - 4:15pm
4:15pm - 4:30pm
4:30pm - 4:45pm
4:45pm - 5:00pm
5:00pm - 5:30pm
5:30pm - 5:40pm
5:40pm - 6:45pm
6:45pm